oneservice is a global service provider offering complete managed service solutions, consulting and learning for the Life Science, Diagnostics and Medical Device Industries.
oneservice is addressing the emerging trends and needs of service outsourcing and e-learning solutions around service excellence. We are an independent global service provider solving the fundamental business challenges our clients face.
oneservice is the first company to offer a complete learning solution on “achieving customer delight through service excellence” with an online academy, blended eLearning and consulting solutions.
We help clients to find the right laboratory equipment, accessories, spare parts and consumables that fit their needs.
The oneservice leadership team is comprised of industry experts who lead and supported global enterprises, regional and local companies and government agencies with consulting, learning solutions, business process- and outsourcing services for more than 25 years.
One partner, one team, with one excellent quality standard. Be delighted.
Headquartered in Switzerland, with subsidiaries in Germany and USA.
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We aim for long-term partnerships with many of the world’s leading organizations to deliver powerful, comprehensive solutions that support and drive our clients essential business processes.
ZAGENO unifies crucial resources affiliated with Biotech products and research kits. With an extensive portfolio, spanning from laboratory glassware to high-end gene editing kits, ZAGENO ensures that you find everything you need to execute your experiments on one single platform.
The Center of Service Excellence is the world-leading scientific institution in the fields of Service Excellence, customer and employee delight as well as Customer Experience Management
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