oneservice AG a Swiss company based in Feusisberg, Schwyz, an independent global service provider
offering complete managed service solutions, consulting and learning for the Life Science, Diagnostics and
Medical Device Industries, announces the appointment of Matthias Raquet as CEO. Matthias Raquet joins
from QIAGEN, which has a leading global position in delivering Sample to Insight solutions for molecular
testing.

FEUSISBERG, Switzerland

— Matthias Raquet (52) has been Vice President and Head of Global Service Solutions & Global Customer Management. He has been with QIAGEN since
August 2001. Under his leadership, QIAGEN has developed its service business in new markets where he
managed within QIAGEN the Service Solutions premier brand as well as secondary PEAK-Service and
Excalibur Lab Services brands.Under his leadership, the size of the service business has more than doubled.
Dr. Thomas Ladner, Chairman, oneservice, said, “Matthias Raquet is widely respected for having
consistently delivered extraordinary growth and service improvements. He has a deep understanding of the
service sector in Life Science, Diagnostics and Medical Devices. His entrepreneurial leadership with
passion for building new products and teams is a good fit with our new company. I look forward to working
with him to accelerate the strategy execution of oneservice
Matthias Raquet, CEO, said, “I am delighted to have the opportunity to form oneservice serving a market
with an enormous potential. I look very much forward to leading the company and become the market
leader for outsourcing and managed services in the Life Science, Diagnostics and Medical Device
Industries.”

About Matthias Raquet

Matthias Raquet joined QIAGEN in 2001 and has worked in various management functions and global
positions. He was appointed to lead the global service operation in 2007 as Head of Global Service
Solutions. Prior to QIAGEN he worked in various management functions at Amersham Pharmacia.
Matthias Raquet has a diploma in electrical, electronic & communications engineering technology, FH
Ludwigshafen, Germany. He is a Board member of the Center of Service Excellence. He is married and has
three children.
 

About oneservice

oneservice is an independent global service provider offering complete managed service solutions,
consulting and learning for the Life Science, Diagnostics and Medical Device Industries. oneservice is
addressing the emerging trend and needs of services outsourcing and e-learning solutions around service
excellence, solving the fundamental business challenges our clients face. oneservice is the first company to
offer a complete learning solution on “achieving customer delight through service excellence” with an
online academy, blended eLearning and consulting solutions. We help clients to find the right laboratory
equipment, accessories, spare parts and consumables that fit their needs. The oneservice leadership team is
comprised of industry experts who lead and supported global enterprises, regional and local companies and
government agencies with consulting, learning solutions, business process- and outsourcing services for
more than 25 years. oneservice is headquartered in Switzerland and has subsidiaries in Germany and USA.